Call Center Acoustics

The majority of call centers have an open floor plan, which causes unwanted noise and buzzing. Call centers are typically large volumes filled with a large number of operators who talk to customers over headphones. Multiple sounds simultaneously fill the airwaves inside the room. As the echoes continue to ricochet off the surrounding wall, ceiling and floor surfaces, the operator is forced to make phone calls with his customers, and the decibel levels in the room continue to rise. That is why it is important to invest in call center sound insulation. A bad working environment blurs audio signals, threatens the clarity of speech, and limits the effectiveness of a phone call. The key to producing a more user-friendly call center environment is to install call center noise reduction products and eliminate echo.Although speech sounds are low-frequency sounds, noise occurs when many speech sounds come together.  In order to prevent these problems, the use of acoustic carpets, acoustic panels and table separators in call centers is a need.

The absorption of sound in the conversation environment is ensured by using table separators, acoustic screens, acoustic ceiling panels and acoustic carpet. Different desks are used in each office, and different installation details can be planned for each desk. While some tables need to be made with an iron leg, some tables can only be installed by screwing the separator. Depending on how many people work in the office, the amount of ceiling and wall acoustic panels that should be used is determined.